Screening of the SBS series Lost For Words in September has put a human face to the barriers experienced by people who struggle with their reading and writing. The series generated lots of social media, and comments clearly reflected the surprise and empathy in the community around adult literacy.
The series looks to have given some people the courage and impetus to finally call the Hotline for advice. Sharing learners’ stories has inspired others who were too fearful to take the first step. Including the Hotline’s number in closing credits was a great help in encouraging people to make contact, resulting in a doubling of our calls compared to the same period last year.
Since the program first screened, over 110 people have rung the Hotline either wanting to volunteer their time or find out how to pursue a career in adult literacy.